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Permissions & Access

Eric permissions are controlled by a mix of role, feature toggles, dataset permissions, and environment rules.

Capability Who can do it Extra requirements
Open Eric chat Admin, Staff, Member Staff and Members need AI Chat Access enabled.
Open full AI Assistant settings Admin / Giga Admin Admin or Giga Admin role required for billing and capacity management.
View chat-side usage and credits Admin, Staff, Member Requires AI Chat Access. Read-only for non-admins.
Open Company Knowledge Admin, Staff, Member, permissioned users Requires AI Chat Access or Company Knowledge Update Permission.
Browse Company Knowledge content Admitted workspace users Each directory and file follows personal, Dataset, Dashboard, and company permissions.
Inspect Definition Files Admitted workspace users Visible YAML is read-only here and follows access to its owning product object.
Edit Dataset Knowledge Admin, Staff, Member Requires Dataset access and Dataset Knowledge Contribution Permission.
Edit Company Knowledge Permissioned users Requires Company Knowledge Update Permission.
Approve Knowledge Proposals Permissioned users Requires Company Knowledge Update Permission.
Open Run Inspector Admin / Giga Admin Available from assistant messages that have a run attached.
Open Trace Viewer Admin / Giga Admin Available from the Eric sidebar or direct trace URL.

AI access is governed by permissions and the active OEM capability policy, not a beta flag.

  • On Liongard (OEM_ID=liongard), the Eric main chat surface stays available to Users with AI Chat Access; AI Assistant settings and Company Knowledge workspace routes are excluded by the OEM pack.
  • In all other deployments, access depends on the user’s role and feature toggles.
  • Giga Admin users can work with AI tooling across companies where applicable.

If a user does not have the AI Chat Access feature permission, they cannot open /eric even if their role would otherwise allow it.

This toggle controls who can open Eric.

  • Admins can access Eric by default
  • Staff do not get Eric by default; enable AI Chat Access if they should use chat
  • Members only see this Eric-specific toggle in the user edit page

Company-wide knowledge edits and proposal approvals are gated by Company Knowledge Update Permission. Dataset knowledge edits use a separate Dataset Knowledge Contribution Permission and still require access to the underlying Dataset.

Eric always respects dataset permissions.

  • If a user cannot access a dataset in Resplendent, Eric cannot use it for that user
  • Dataset whitelist and blacklist rules apply inside chat
  • Member dataset access inside Eric is always Read Only
  • Giving a member AI Chat Access does not grant access to the raw Datasets or Modified Datasets pages

These are the practical defaults in the current UI:

Role Eric chat by default Company Knowledge updates
Admin Yes When permission is enabled
Staff No, enable AI Chat Access if needed When permission is enabled
Member No, enable AI Chat Access if needed When permission is enabled

Users admitted to Company Knowledge can edit Knowledge Files in their own Personal Knowledge Directory. The unified Map and Files views omit inaccessible roots, files, and generated entries rather than showing locked placeholders.

Two Eric debugging tools are intentionally admin-only:

  • Run Inspector inside chat
  • Trace Viewer for session-level debugging

This keeps everyday users focused on answers while giving admins the tools needed to troubleshoot behavior.