Assistant Settings
The AI Assistant settings page is the control center for Eric usage and billing. Durable Eric guidance now lives in the Company Knowledge workspace.
Who can access this page
Section titled “Who can access this page”- Admins and Giga Admins can open the full settings page, including Billing & Credits
- Any user with Eric access can open a read-only Usage view from the chat sidebar
Non-admin users can use chat if permitted, but they cannot manage billing or capacity.
Usage tab
Section titled “Usage tab”The Usage tab shows how active your team is and gives a compact current-period credit summary. Admins see the full tab here; non-admins can view a read-only version from the chat sidebar.
Credit summary
Section titled “Credit summary”A ring chart shows Weekly AI Credit Allowance used in the current period. Next to it you will see:
- Total available - usable Weekly AI Credit Allowance plus One-Off AI Credits
- Weekly remaining - the remaining weekly allowance and the next reset time
- Manage credits - a shortcut to the Billing & Credits tab for admins
The Weekly AI Credit Allowance resets weekly. Unused weekly allowance does not roll over and does not become One-Off AI Credits.
Activity stats
Section titled “Activity stats”Cards display:
- Team activity over the last year
- Day streak
- Next sessions milestone
- Positive feedback rate
- Total sessions and sessions in the last 7 days
- Active users and sessions in the last 30 days
- Messages sent and total runs
- Total tool calls across all sessions
Leaderboard
Section titled “Leaderboard”When your team has activity, a leaderboard ranks users by credits consumed, with columns for sessions, messages, and last active date.
Billing & Credits tab
Section titled “Billing & Credits tab”The Billing & Credits tab is the full AI capacity and billing workspace. It shows AI Credit Availability split into the parts that can be used by Main Eric Chat:
- Weekly AI Credit Allowance - recurring weekly capacity from the subscription tier and any active AI Add-On
- One-Off AI Credits - manually purchased overflow credits available after the weekly allowance is exhausted
- Total usable AI Credits - a secondary summary of available weekly and one-off capacity
One-Off AI Credits roll over across weekly periods until their AI Credit Expiration, one year after purchase. When multiple One-Off Credit Batches are available, Eric consumes the earliest-expiring credits first.
One-Off Credit Batches
Section titled “One-Off Credit Batches”The Billing & Credits tab lists individual One-Off Credit Batches so admins can audit purchased overflow capacity. Each batch shows:
- Remaining AI Credits
- Purchased AI Credits
- AI Credit Expiration
- State: usable, Reserved One-Off AI Credits, or expired
Reserved One-Off AI Credits are credits held while the Company is not currently a Paid Company. They can become usable again if paid status returns before their original AI Credit Expiration.
Credit Expiration Warning
Section titled “Credit Expiration Warning”Admins see a Credit Expiration Warning on the Billing & Credits tab when One-Off AI Credits are within 30 days of AI Credit Expiration.
AI Capacity Management
Section titled “AI Capacity Management”Paid Company admins can use AI Capacity Management on the Billing & Credits tab to:
- Buy One-Off AI Credits in 1,000-credit increments
- Manage an AI Add-On that increases Weekly AI Credit Allowance in 1,000-credit increments
AI Add-Ons are added weekly capacity billed monthly. Confirmed increases apply immediately; decreases and cancellations take effect at the next monthly renewal.
AI Credit Purchase History
Section titled “AI Credit Purchase History”Admins can review AI Credit Purchase History on the Billing & Credits tab for one-off purchases, AI Add-On increases, AI Add-On decreases, cancellations, and outcomes. Purchase history tracks:
- Who started the change
- Where it started
- When it was confirmed
- The quantity involved
- The outcome: confirmed, pending, failed, or cancelled
Admitted Run Overrun
Section titled “Admitted Run Overrun”If a Company runs out of usable AI Credits while an already-admitted Eric Run is still in progress, the run completes normally. The overrun is recorded as an audit detail in the Billing & Credits tab for transparency. It does not create credit debt, reduce a future Weekly AI Credit Allowance, or consume future One-Off AI Credits.
Exhausted AI Credits
Section titled “Exhausted AI Credits”If a Company has no usable Weekly AI Credit Allowance or One-Off AI Credits, Eric blocks new Main Eric Chat runs until more usable AI Credits are available. Non-admin Users see a concise message asking them to contact an admin. Admins see actions to buy One-Off AI Credits or manage the AI Add-On.
Company Knowledge workspace
Section titled “Company Knowledge workspace”The Company Knowledge workspace presents the durable areas of the Eric Filesystem as one permission-filtered space. Map provides a visual overview, while Files provides a literal folder hierarchy for accessible Markdown Knowledge Files, YAML Definition Files, and generated system files. Session-scoped Scratch content stays in its Eric conversation and does not appear here.
Key areas include:
- The signed-in user’s Personal Knowledge Directory for private notes and preferences
- Company, Dataset, and Query Dataset knowledge the user can access
- Knowledge Proposals for Eric-created company-wide updates that need approval
- Dashboard, Query Widget, and Query Dataset Definition Files that can be inspected as read-only YAML and opened in their owning product workspace
Eric starts each run with a compact Knowledge Filesystem bootstrap, then reads and updates visible Knowledge Files with virtual terminal-style tools while working.
Best practices
Section titled “Best practices”- Put evergreen business logic into Company Knowledge, not one-off chat prompts
- Keep user-specific preferences in the Personal Knowledge Directory
- Use Dataset knowledge for rules that should follow a Dataset or Query Dataset
- Review Company Knowledge Proposals before approving shared changes