Skip to content

Security & 2FA

Account security matters. Resplendent Data provides Two-Factor Authentication (2FA) and session management to protect your data.

We recommend enabling 2FA for all users. It requires a 6-digit code from your phone every time you sign in.

  1. Click your User Profile menu (top right)
  2. Select Security
  3. Click Enable Two-Factor Authentication
  4. Scan the QR code with your authenticator app (Google Authenticator, Microsoft Authenticator, Authy, etc.)
  5. Enter the 6-digit verification code
  6. Save your recovery codes!

If you lose your device:

  1. On the 2FA login screen, select Use Recovery Code
  2. Enter one of your unused 10-digit codes
  3. Once logged in, disable and re-enable 2FA to set up your new device

If you have no recovery codes and cannot log in, ask an admin to disable 2FA for your account from SettingsTeam & Access. You can then re-enable it from your profile.

  1. Open ProfileSecurity
  2. Click Disable Two-Factor Authentication
  3. If your Company requires 2FA, you are immediately sent back to the setup flow
  4. Scan the new QR code and save the new recovery codes

Company admins can require 2FA for all email/password users:

  1. Go to SettingsTeam & Access
  2. In the Security section, turn on Require two-factor authentication
  3. Confirm the change

When this is on:

  • Email/password users without 2FA must complete setup before using the app
  • Microsoft SSO users are not required to set up Resplendent 2FA
  • Users can still disable and re-enable 2FA to switch devices; they are redirected into setup again immediately
  • Admins can still disable another user’s 2FA to recover lockouts; that user must re-enroll before continuing

You must already have 2FA enabled on your own email/password admin account (or sign in with Microsoft SSO) before you can turn the Company requirement on.


  • Auto-logout: Sessions expire after inactivity
  • Active sessions: View all devices logged into your account from the Security tab. Revoke access to unrecognized devices instantly.

Passwords must:

  • Be at least 10 characters
  • Include uppercase, lowercase, numbers, and symbols
  • Not be a previously used password

Higher tiers offer additional protections:

Available on Business and Starship plans. Log in with your existing identity provider (Okta, Azure AD, Google Workspace).

Available on Business and higher. Detailed history of every action in your account: data exports, configuration changes, user access.