Manage Soundboard
The soundboard lets you upload and manage custom audio files for notifications and alerts. You can replace default notification tones or create unique audio alerts for specific actions.
What is the soundboard?
Section titled “What is the soundboard?”The soundboard is a collection of audio files that can be triggered by various events in the application. Upload your own sounds to customize how notifications sound.
Common use cases
Section titled “Common use cases”- Custom notifications: replace default alert sounds with branded audio
- Team alerts: different sounds for different notification types
- Celebration sounds: audio feedback for completed actions
- Accessibility: distinctive sounds to help users with visual impairments
Accessing the soundboard
Section titled “Accessing the soundboard”- Click Additional Settings in the main sidebar
- Select Manage Soundboard
Uploading sounds
Section titled “Uploading sounds”Supported formats
Section titled “Supported formats”- WAV
File size limits
Section titled “File size limits”- Maximum file size: 5MB per sound
- Maximum sounds: 10 per account
Upload steps
Section titled “Upload steps”- In the soundboard management page, click Upload Sound
- Select your audio file from your computer
- Enter a name for the sound (this is how it will appear in the application)
- Optionally add a description (shown when hovering over the sound in the list)
- Click Upload
Managing existing sounds
Section titled “Managing existing sounds”Viewing sounds
Section titled “Viewing sounds”All uploaded sounds appear in a grid or list view showing:
- Sound name
- File format
- Duration
- Upload date
Playing sounds
Section titled “Playing sounds”Click the play button on any sound card to preview it before using it in notifications.
Assigning sounds to notifications
Section titled “Assigning sounds to notifications”After uploading sounds, you can assign them to specific notification types:
- Go to Additional Settings → Notifications (or the settings area for the feature you want to configure)
- Find the notification type to customize
- Look for the Sound or Audio Alert dropdown
- Select one of your uploaded sounds from the list
- Save your changes
Assigning sounds to widget thresholds
Section titled “Assigning sounds to widget thresholds”Sounds can also trigger when widget threshold conditions are met:
- Open a widget’s threshold configuration
- Add or edit a threshold condition
- Select a sound from the Play Sound dropdown
- Optionally enable Repeat and set the interval
Each threshold condition can have its own sound. Configure global sound behavior (mute, snooze) in the threshold editor’s settings menu.
Deleting sounds
Section titled “Deleting sounds”- Find the sound you want to remove
- Click the … menu or trash icon
- Confirm the deletion
Best practices
Section titled “Best practices”Audio quality
Section titled “Audio quality”- Use clear, high-quality audio files
- Avoid sounds that are too long or disruptive
- Test sounds at different volume levels
Accessibility
Section titled “Accessibility”- Use distinct sounds for different notification types
- Ensure sounds are audible but not jarring
- Consider users who may be in shared workspaces
File management
Section titled “File management”- Keep a backup of your custom sounds
- Use consistent naming conventions
- Delete unused sounds to keep the soundboard organized
Troubleshooting
Section titled “Troubleshooting”Upload failed
Section titled “Upload failed”- Check file format is WAV
- Verify file size is under 5MB
- Ensure you haven’t reached the 10 sound limit
- Ensure the file is not corrupted
Sound not playing
Section titled “Sound not playing”- Check your browser’s audio permissions
- Verify your device volume is on
- Try a different browser
Cannot delete sound
Section titled “Cannot delete sound”- Ensure the sound is not currently assigned to any active notifications
- Check you have permission to manage sounds