NinjaOne Integration

This integration pulls your NinjaOne RMM data into Resplendent Data for reporting and dashboards.

What you can sync:

• Devices: All managed endpoints with hardware details, OS info, and warranty data
• Activities: System and user activities with timestamps (supports incremental sync)
• Users: NinjaOne platform users and their roles
• Organizations: Client organizations and their structure

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Prerequisites

You’ll need:

1. NinjaOne account with administrator or API access permissions
2. OAuth access to authorize Resplendent Data to read your NinjaOne data

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Setup instructions

Step 1: Select your NinjaOne region

NinjaOne operates across multiple regional data centers. You need to select the correct region for your account:

1. Go to Data Settings → Integrations
2. Find NinjaOne and click Connect
3. Select your site URL from the dropdown:
   • North America (https://app.ninjarmm.com) - Default for most US accounts
   • North America (US2) (https://us2.ninjarmm.com) - Secondary US region
   • EMEA (https://eu-api.ninjarmm.com) - Europe, Middle East, and Africa
   • Australia/Oceania (https://oc-api.ninjarmm.com) - Asia-Pacific region
   • Canada (https://ca.ninjarmm.com) - Canadian data residency

Tip

Not sure which region you’re on? Log into NinjaOne and check your browser’s address bar. The URL after https:// tells you which data center hosts your account.

Step 2: Authorize via OAuth

1. After selecting your region, click Sign In
2. A new tab opens to NinjaOne’s authorization page
3. Log in with your NinjaOne credentials if prompted
4. Review the permissions and click Authorize
5. Close the authorization tab and return to Resplendent Data
6. The connection status should show as authorized

Note

If you previously used https://app.ninjaone.com (the old URL format), the system automatically redirects you to the correct North American endpoint. You do not need to update existing connections.

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Available datasets

Dataset	Description	Sync type
Devices	Managed endpoints with hardware, OS, and warranty details	Full sync
Activities	System and user activity logs with timestamps	Incremental
Users	Platform users and role assignments	Full sync
Organizations	Client organizations and hierarchy	Full sync

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Sync behavior and refresh rates

Tier	Refresh rate
Free Forever	60 minutes
Starter	15 minutes
Professional / Business / Starship	60 seconds

Tip

The Activities dataset supports incremental syncing. After the initial pull, only new activities since the last sync are retrieved, which keeps sync times fast even with large activity histories.

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Troubleshooting

• Authorization failed: Verify you selected the correct region for your NinjaOne account. The OAuth flow targets the specific regional endpoint you choose.
• Region not listed: If your NinjaOne URL does not match any of the supported regions, contact support. The supported regions cover all current NinjaOne production environments.
• Re-authorization required: If your OAuth token expires or is revoked, the integration shows as disconnected. Click Sign In again to re-authorize.

Related topics

• Data Settings overview
• Managing your datasets