Using Eric

This page covers the user-facing Eric workspace at /eric.

Starting a conversation

You can open Eric from:

The message icon in the app header
The Eric item in the main navigation
A direct link to /eric

If your company has not finished AI onboarding yet:

Admins are taken into the onboarding wizard
Non-admins see a blocker until an admin completes setup

Conversation list and session behavior

Eric stores work in conversations.

What the session list does

Shows saved conversations in reverse-updated order
Lets you start a New conversation
Lets you rename a conversation
Prevents deleting a conversation while it still has an active run
Shows a running indicator when Eric is still working in another session

Back behavior

The Back button returns you to the last non-Eric page you came from. If you opened Eric directly, Back falls back to Dashboards.

Pinned context and dataset mentions

Above the message list, Eric shows a Chat context area.

What you can pin

You can pin:

Base datasets
Modified Datasets
Joined Datasets

Pinned context limits the chat to the specific data sources you choose. If nothing is pinned, Eric searches the accessible datasets he thinks are relevant.

Two ways to add context

Click Add context and search the picker
Type @ in the message box and pick from the inline mention list

The context picker and mention list both filter out items you do not have access to.

Sending messages

Press Enter to send
Press Shift+Enter to insert a new line
Type @ to search available context items inline
Click the paper-plane button to send

If Eric is already responding and you send another prompt in the same conversation, the next prompt waits behind the active run instead of interrupting it.

While Eric is working

During a run, the send button changes into a Stop control.

You can:

Watch streaming status updates and tool activity
See the current run phase as it changes: Prep, Context, Plan, Tools, Draft
Cancel the active run with Stop
Re-attach to a still-running response if the stream was interrupted and Eric offers a Re-attach button

Reading Eric’s responses

Eric responses can include several UI elements:

UI element	What it means
Context sources panel	Shows the dataset/context snippets Eric used for that answer
Tool activity chips	Shows tools Eric ran while answering
Final answer cards	Structured answer blocks, including text and tabular outputs
Company memory proposals	Suggestions to remember a definition, formula, or reporting rule
Context memorized cards	Confirmation that a dataset context update was saved
Copy button	Copies the assistant message content
Helpful / Not helpful	Sends feedback tied to that assistant run

Company memory proposals

When Eric notices a reusable concept, he can ask whether to keep it:

Just for this chat
For the company

If you accept For the company, the memory becomes available across future chats for your company. If you keep it Just for this chat, it stays local to the current conversation.

Credit limits

If your company runs out of AI credits for the week, Eric shows a quota message and will not start new runs until the weekly period resets. Admins can view credit usage and reset times in AI Assistant settings.

Trust and data boundaries

Eric’s chat UI includes a trust strip with three important reminders:

Resplendent does not train on your data
Third-party AI providers are used with zero retention
Eric can only use datasets you are already allowed to access

That last point matters most operationally: if you cannot reach a dataset in Resplendent, Eric cannot use it either.

Feedback and iteration

Use the feedback buttons on assistant messages to tell Eric whether a response was helpful.

This is best when:

The answer was clearly correct or clearly wrong
A tool failed
The response was too slow
The answer was unclear

Admins can go deeper than feedback by opening the Run Inspector and Trace Viewer.